• Procedure Coordinator

    Job ID 2018-27069
    Area of Interest
    Customer Service
    Location Name
    Hospital Main Campus
    FTE/Hours per pay period
    1.0 FTE (80 hours per bi-weekly pay periods)
    Work Status
    Regular
    Department
    Coordinated & Procedure Schedu
    Shift
    Day Shift
  • Overview

    Plan and coordinate services for patients and families who need procedure(s) done within medical specialty service lines to ensure that each customer encounter is positive, professional and efficient. Duties include: patient registration, clinic appointment scheduling (i.e. new, return, pre-op, post-op, PASS), diagnostic test scheduling, procedure scheduling under anesthesia, coordinating across services and with interpreters. Complete necessary steps for approval processes (i.e. insurance authorization, legal guardianship, provider privileges, overage approval). Fulfill OR block requirements to ensure maximum utilization.

    Requirements

    Required Education/Experience:

    - High School Diploma or equivalent.

    - Knowledge of Medical terminology.

    - Minimum of one (1) year of experience as a Family Service Coordinator or equivalent clinical reception/coordinator experience.



    Preferred:

    - Associate’s Degree or at least two (2) years of college coursework in health care or related field.

    - Significant experience working with the general public in a health care/customer service environment.

    - Familiarity with other cultures/bilingual skills.

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