This limited-term Transportation Systems Coordinator position provides a wide range of customer service, program, data management, and administrative support for Seattle Children’s award-winning transportation and sustainability programs, which provide convenience and value to Seattle Children’s workforce.
This position serves as a critical member of the department’s customer service team, providing front line program and customer support in-person, on the phone, or via email regarding Seattle Children’s transportation programs and perks, including, but not limited to, commute planning, new employee orientations, parking assignments, bicycle programs, Guaranteed Ride Home, carpool, vanpool and transit perks.
In addition to participating in the department’s internal outreach efforts, this position will provide customer service and data management support for the Company Bike Program, an innovative program to encourage workforce members to bike to work.
- Associate’s Degree or equivalent education and experience.
- Minimum of 2 years customer service, project planning /implementation or administrative support experience.
Our ideal candidate has excellent interpersonal and customer service skills, is detail-oriented, takes the initiative and is anticipatory, has three or more years of customer service or administrative support experience, and has an interest in bicycling. Having direct personal experience using other commute options such as carpooling, vanpooling, or taking transit is a plus!