• Supervisor, Scheduling

    Job ID 2018-29121
    Area of Interest
    Admin & Clinical Support
    Location Name
    Metropolitan Park West
    FTE/Hours per pay period
    1.0 FTE (80 hours per bi-weekly pay periods)
    Work Status
    Contact Center
    Day Shift
  • Overview

    Supervise the day-to-day operations and staff of assigned work unit, including personnel management, facility, supplies, and equipment maintenance. Oversee quality of care and service delivery processes including patient registration and scheduling. Contribute to safety systems, DMS, and policy management ensuring compliance with regulatory, quality, and customer service standards. Participate in the implementation of various process improvement goals and projects.


    Required Education/Experience:
    - High School diploma or equivalent.
    - At least two of the following four:
    1. Bachelor’s Degree in Health Services, Social Sciences, Business Administration or related field.
    2. Minimum of two (2) years of experience in a similar supervisory role.
    3. Minimum of two (2) years of experience in health care.
    4. Current Admission Services Coordinator/Family Service Coordinator/Surgery Coordinator, or similar experience.




    - Experience working in an emergency or ambulatory department of a hospital or medical center.
    - Experience working in a call center/contact center.
    - Experience working in a pediatric and/or academic medical setting.
    - Experience managing a culturally diverse staff.


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