• Business Operations Manager, Regional Network

    Job ID 2018-29660
    Area of Interest
    Location Name
    Hospital Main Campus
    FTE/Hours per pay period
    1.0 FTE (80 hours per bi-weekly pay periods)
    Work Status
    Partnerships and Regional Netw
    Day Shift
  • Overview

    Seattle Children’s is united by a compelling mission: We provide hope, care and cures to help every child live the healthiest and most fulfilling life possible.

    For more than 25 years, U.S. News & World Report has ranked Seattle Children’s among the nation’s best children’s hospitals in 2018.


    What you will do: Strategically develop systems to support effective operations of services across the assigned service line, ensuring quality of patient care services and the integration of these services to the hospital goals, vision and philosophy.  Provide consultation and business expertise to leadership.  Identify means of monitoring and improving financial performance of the assigned service line including tracking, benchmarking, and the development and evaluation of business plans for existing and new programs. Partner with program directors to ensure operational efficiency and leverage new opportunities.  Develop and track implementation of initiatives including project management, facilitation and operational planning for the assigned service line. Manages tracking progress against the implementation plan including identification, analysis and monitoring of issues and outcomes.


    Responsibilities to include:

    • Financial/Resource Management:  partner with medical staff, Director and key program leadership to assure financially sound business practices are in place and audited on a regular basis for all programs.  Provide detailed budget development for all operations.
    • Program Management:  In partnership with organization leaders and program director, manage assigned programs, financial performance and operating budgets, contract terms and operations.  Participate in contract negotiation for program activities.
    • Human Resource Management:  Manage assigned staff.  Recruit, develop and retain highly competent, high performing staff.  Plan, communicate and implement department priorities that are aligned with organizational goals.  Provide staff with resources in support of broad organizational initiatives.
    • Communication:  Responsible for communicating clearly and regularly with administrative and clinician leaders, keeping them well apprised of assigned service line practice status. 
    •  Business Development:  Develop, implement and evaluate project plans to ensure that appropriate timelines, milestones and deliverables support new business initiatives including financial ProFormas, budgets and capital requests required to launch new services and activities

    • Contract Management:  Ensure that contracts are developed, maintained and evaluated for appropriate services.  Ensure that contract performance complies with agreed-upon terms and conditions

    Employer Offerings: To attract and retain the best workforce, we provide competitive salaries, great benefits and excellent professional development. Those are some of the reasons Those are some of the reasons Becker’s Hospital Review listed us as one of 150 Great Places to Work in Healthcare. Offerings include:

    • Transportation Subsidies
    • Vera Whole Health: Access to free health and wellness services at our near-site employee clinics.
    • Childcare Subsidy Program-provides eligible employees with financial assistance to supplement basic child care costs.
    • Care-Services: Back-up care for children and adult/senior care planning
    • Inclusion Networks: The Inclusion Network is Seattle Children's organizational resource group program. It is an interconnected community of Children's employees who are committed to the Inclusion Network mission and vision. Individual Networks include: Q Pod (LGBTQ) Network, Green Team (Sustainability) Network, Hola (Hispanic/Latino) Network, Indigenous Peoples Network, Parenting Network, Black and African Heritage Network

    Our community welcomes diverse experiences, backgrounds and thoughts because this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Each of us is respectfully encouraged to be ourselves within this community, which cultivates and promotes diversity and inclusion at all levels.


    Required Education/Experience:

    -  MHA, MBA or equivalent.

    -  Minimum of two (2) years experience in health care business systems work.



    -  Previous management experience.

    -  Experience in health care services.

    -  Experience in business development, program planning and organization partnerships


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