What you will do: Develop and evaluate patient education strategies and resources for families who are receiving care from Seattle Children’s. Use best practices in health literacy to help families better understand their child’s condition or illness and encourage greater involvement in their treatment and care. Assure educational resources are consistent, accessible, accurate, and understandable to help families successfully navigate their hospital stay or clinic visit, improve patient outcomes and facilitate the best possible experience.
Provide patient education consultation and outreach to hospital leadership, internal departments, and staff.
- Provide training and best practice recommendations related to health literacy, numeracy and patient teaching strategies.
- Facilitate interdisciplinary planning teams in all aspects of project development
- Develop, evaluate and maintain written quality assurance policies, procedures, methodologies, tools and forms, etc.
- Represent Children’s at key partnership meetings and coalitions.
Develop, coordinate, disseminate and evaluate educational resources for families and providers:
- Research and write new materials or conduct formative review of existing resources
- Coordinate clinical and family review
- Develop and implement patient education strategies and tactics, using media most appropriate for the audience
- Develop standards, promotion and distribution plans for print, electronic and other types of resources.
Assess, plan, design, implement and evaluate health education programs/services for patients and families and/or providers based on hospital goals and strategic initiatives
- Conduct needs assessment and assess health education components of programs
- Identify goals, objectives, timelines, and budget; monitor and report expenditures
- Create program design
- Develop and implement promotion plans for programs/services
- Conduct program/service evaluation
- Collect statistical data and prepare reports and summaries.
Initiate and support systems to improve patient and family education services and access:
- Work with team members to establish and monitor inventory processes, database and other access systems
- Collaborate with stakeholders to integrate resources into care delivery systems
- Improve provider and family access to resources- Plans and facilitates focus groups
Our community welcomes diverse experiences, backgrounds and thoughts because this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Each of us is respectfully encouraged to be ourselves within this community, which cultivates and promotes diversity and inclusion at all levels.
Employer Offerings: To attract and retain the best workforce, we provide competitive salaries, great benefits and excellent professional development. Those are some of the reasons those are some of the reasons Becker’s Hospital Review listed us as one of 150 Great Places to Work in Healthcare. Some of our unique offers include the following:
- Bachelor’s degree in Health Education, Community Health, Public Health or related field.
- 5 years experience in the planning, implementation, and evaluation of health education programs or 2 years with a master’s degree.
- Master’s degree in Health Education, Community Health, Public Health or related field.
- Certified Health Education Specialist.
- Experience writing print and on-line communications for multiple vehicles and tactics
- Experience adhering to editorial, graphic and health literacy standards.
- Experience managing multi-faceted projects with complex timelines.
- Bilingual, Spanish preferred.