• Patient Account Specialist, Financial Counselor

    Job ID 2019-30093
    Area of Interest
    Insurance Processing
    Location Name
    Roosevelt Commons
    FTE/Hours per pay period
    1.0 FTE (80 hours per bi-weekly pay periods)
    Work Status
    Regular
    Department
    Insurance Processing
    Shift
    Day Shift
  • Overview

    Provide financial assistance and counseling to families to aid in resolving patient account balances. Offer financial assistance to families and provide administrative support to the department.

    Requirements

    Required Education/Experience:
    - High school graduate or equivalent
    - Minimum one year of customer service experience
    - Minimum 1-2 years A/R experience in follow-up function.
    - Minimum two years of patient account experience.
    - Minimum two years of computer experience in Windows environment.
    Or, completion of the Seattle Children's Revenue Cycle Coordinator program.

    Preferred:
    - Good command of the English language.
    - Two years of hospital collection experience.
    - Two years of patient account experience, such as billing or follow up.
    - Experience with a multi-line phone environment.

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