• Project Manager III - Patient Access

    Job ID 2019-33603
    Area of Interest
    Project/Program Management
    Location Name
    Metropolitan Park West
    FTE/Hours per pay period
    1.0 FTE (80 hours per bi-weekly pay periods)
    Work Status
    System Access Admin
    Day Shift
    Primary Location : City
    Primary Location : State/Province
  • About Us

    Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s –- to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE


    Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.


    In 2019, U.S. News & World Report once again ranked Seattle Children’s among the nation's best children's hospitals – for the 27th year in a row. We received national rankings in all 10 specialty areas evaluated by U.S. News & World Report, and are honored to be the only pediatric medical center in Washington to be ranked.


    As a Magnet designated institution, and classified among America’s best large employers by Forbes, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.


    Act as a liaison to ensure proper alignment of Patient Access projects to institutional goals. Manage the process of developing, refining, and executing project plans, resolving issues, communicating, and driving the final results of each project. Serve as the primary point of contact for large organizational-wide and/or highly complex projects requiring leadership and experience of a seasoned project management professional. Promote a culture of improvement across the institution. Coach project managers in the management of project related activities.

    Senior lead role in Patient Access Services with a focus on leading the development and improvement of project management tools and processes as well as the promotion of project management maturity at Children’s through coaching and consulting with client departments.


    The ideal candidate will have experience working with stakeholders, have led process improvement initiatives in a healthcare setting and is familiar with clinical practice operations. This role is a key stakeholder in the Patient Access Services group and will largely help facilitate development of operational standards, data/metric collection and innovate new tools to track trends. 


    Required Education/Experience:
    - Bachelor’s Degree
    - Minimum of 7 years related experience to include at least 5 years managing projects
    - Experience leading a large project team on a large scale project (budget, impact, or time); full cycle from initiation to project close
    - Demonstrated successful experience working with leaders, vendors, consultants and other purchased services
    - Previous mentorship experience

    Required Credentials:
    - Project Management Professional (PMP) Certification, or ability to obtain within 4 months of hire

    - Master’s degree health administration, business, or related field
    - Health care background
    - Experience working in a Consulting firm
    - Experience applying professional project management approaches (e.g. PMBOK, Agile, and/or SDLC)
    - Demonstrated successful experience leading complex change management in an organizational setting
    - Lean, Six Sigma, Kaizen, or continuous performance improvement experience
    - Experience developing and facilitating /presenting project management content

    Our Commitment to Diversity

    Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.


    The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels.


    Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.


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