Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s –- to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE
Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.
In 2019, U.S. News & World Report once again ranked Seattle Children’s among the nation's best children's hospitals – for the 27th year in a row. We received national rankings in all 10 specialty areas evaluated by U.S. News & World Report, and are honored to be the only pediatric medical center in Washington to be ranked.
As a Magnet designated institution, and classified among America’s best large employers by Forbes, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.
Plan, implement and evaluate all business and administrative operations for the Bellevue Clinic and Surgery Center including operating and capital budgeting, staffing, manpower and patient delivery forecasting, and ensure that appropriate facilities and resources are available to support anticipated patient care delivery needs. Oversee scheduling/registration including direct supervision of clinic administration supervisor(s). Manage the safety program as the Safety Officer, including the safety committee, emergency drills, staff training, and EOC regulatory compliance. Collaborate with Director to develop and implement strategic planning, project planning, associated daily management systems and continuous quality improvement initiatives intended to optimize the delivery of services. Manage the customer service program, including volunteers, service standards, service recovery, and community outreach. Provides project support to the BCSC Director and managers as needed.
- Bachelor degree in Business, Health Care Administration, or job relevant field
- 2-3 years direct leadership experience
- Experience in data collection, analyzing and interpreting clinical or financial data to create, develop, and integrate information into presentations and visual systems for decision making
- Demonstrated experience implemeting complex and strategic improvement initiatives
- Continuous Improvement/Lean Experience
- MHA, MBA or equivalent
- Experience in an academic health care setting or related field.
- Experience in a customer service and/or hospitality field.
Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels.
Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.