Hospital About Us:
Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s –- to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE
Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.
In 2020, U.S. News & World Report once again ranked Seattle Children’s among the nation's best children's hospitals – for the 27th year in a row. We received national rankings in all 10 specialty areas evaluated by U.S. News & World Report, and are honored to be the only pediatric medical center in Washington to be ranked.
As a Magnet designated institution, and classified among America’s best large employers by Forbes, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.
Provides a variety of analysis and support functions including troubleshooting, user training, assistance and orientation, testing and implementing new or upgraded Radiology applications and ensuring data integrity of Radiology systems and integration with other applications across Children’s. Responsible for quality control process development and documentation within Radiology applications. Manage incoming calls from users, patients and families and external organizations related to Radiology systems, records release and image transfers. Facilitate image exchange platforms. Work closely with users, leadership and other stakeholders to identify needs, develop recommended approaches, and to ensure successful operation of systems to meet departmental and organizational needs. In addition, provide Tier 1 phone support with pertinent information, timely resolution and/or appropriate escalation for Radiology application issues experienced by staff and customers. Provides on-call support for all imaging areas as needed.
- Requires a Bachelor's degree from a four-year college or university OR at least two years’ college coursework in the Health Information Technology, Health Information Administration, Computer Science or related field.
- Minimum two (2) years of related experience.
- Experience in imaging information technology.
- Previous experience with Radiology applications, including RIS (Epic), PACS and PowerScribe.
- Previous experience with image transfer platforms.
Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels.
Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.