Hospital About Us:
Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s –- to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE
Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.
In 2020, U.S. News & World Report once again ranked Seattle Children’s among the nation's best children's hospitals – for the 27th year in a row. We received national rankings in all 10 specialty areas evaluated by U.S. News & World Report, and are honored to be the only pediatric medical center in Washington to be ranked.
As a Magnet designated institution, and classified among America’s best large employers by Forbes, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.
Assesses the educational and training needs of employees in order to meet skill and competency requirements of jobs required by regulatory agencies, and plans and implements appropriate learning opportunities to meet those needs.
Evaluates the effectiveness of delivered training programs utilizing quantitative and qualitative measurements. Scope of work includes developing and implementing programs for management, orientation of new employees to the organization, and supporting employee development programs. Participates in process improvement to determine training gaps within the team; identifies additional training needs, synthesizes research and findings to present training needs to management and execute training to staff.
Implements professional development, continuing education and training initiatives ensuring consistent practices, sustainable programs, and employee, customer and patient satisfaction. Oversees Quality Control program and leads process improvement efforts.
Assesses competency to ensure compliance with safety, infection control and regulatory standards, coaches for improvement. Researches and develops new procedures using knowledge of Healthcare Industry standards. Responsible for coordinating and facilitating the CHEST (Certified Healthcare Environmental Services Technician) program for staff.
The program has the potential to make a positive impact on infection rates, costs, quality of care, patient experience and outcomes.
- AA degree OR equivalent combination of education and experience
- Two (2) years work experience in healthcare, hotel or other equivalent housekeeping experience
- At least two (2) years supervisory or lead experience
- At least two (2) years supervisory or lead experience that includes training
- Three (3) or more years work experience as an inpatient unit housekeeper in a healthcare environment
- Bachelor of Arts degree in Business, Health Management, Hospitality Management, or related field
- Certified Healthcare Environmental Services Professional (CHESP) or Certified Healthcare Environmental Services Technician (CHEST)
- Bilingual Skills
- Experience managing culturally diverse groups of staff
- Experience with JCAHO, DNV, Department of Health, or other regulatory auditing agencies.
Knowledge, Skills, and Abilities:
- Knowledge of training techniques. PC windows-based applications, and proficiency using Outlook & Word
- Knowledge of hazardous waste handling and emergency response procedures
- Knowledge of budget/financial management and quality improvement techniques
- Knowledge of performance management techniques & change/transition management
- Team building and problem resolution skills & Coaching and mentoring skills
- Strong communication skills (written and oral) in the English language
- Excellent interpersonal skills, ability to establish and maintain effective working relationships
- Ability to effectively prioritize own work and work of assigned staff.
In accordance with new Washington law for healthcare workers, Seattle Children’s requires that all staff be fully vaccinated against COVID-19 on or before October 18, 2021, or before beginning employment for start dates after October 18th.
Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels.
Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.