Research Patient Navigator

Job ID 2021-40432
Area of Interest
Patient & Family Support
Location Name
1920 Terry
FTE/Hours per pay period
0.5 FTE (40 hours per bi-weekly pay periods)
Work Status
Child Health, Behavior & Devel
Day Shift
Primary Location : City
Primary Location : State/Province

About Us

Hope. Care. Cure. These three simple words capture what we do at Seattle Children's -- to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE

Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families' ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho -- the largest region of any children's hospital in the country.

In 2019, U.S. News & World Report once again ranked Seattle Children's among the nation's best children's hospitals -- for the 27th year in a row. We received national rankings in all 10 specialty areas evaluated by U.S. News & World Report once again ranked Seattle Children's among the nation's best children's hospitals - for the 27th year in a row. We received national rankings in all 10 specialty areas evaluated by U.S. News & World Report and are honored to be the only pediatric medical center in Washington to be ranked.

As a Magnet designated institution, and classified among America's best large employers by Forbes, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it's delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.


Collaborate with patients and families to teach them to interact effectively with the healthcare system by using digital health technologies. Coach providers in culturally effective communication and inform system-level improvements in partnership with community clinics. Addresses barriers, work to increase trust and self efficacy among families accessing and navigating the health care system through the use of digital health technologies. Facilitate effective communication between families and their primary care physicians, Children’s health care providers, and the community. Supports the assessment, design, development, implementation and evaluation of the digital health research program, ensuring that solutions meet the needs of Seattle Children’s and community and clinical partners.


Jimenez Lab -


We developed an innovative program, called Brain Injury Education and Outpatient Care Navigation (1st BIEN), that aims to give Hispanic parents tools to help their children recover from TBIs. This program is based on our research and informed by Hispanic parents and community organizations, and by clinicians from Seattle Children’s and the University of Washington. The program is designed to:

  • Help Hispanic parents understand the unique health challenges that go along with TBIs.
  • Empower parents to participate in their child’s rehabilitation.
  • Make it easier for Hispanic children with TBIs to receive outpatient rehabilitation services by using bilingual community care coordinators to address structural barriers.


Required Education/Experience:
- Two (2) years of healthcare experience
- One (1) year of care coordination or care management experience
- Demonstrated understanding of medical terminology
- Experience and demonstrated ability in providing direct services to diverse families
- Demonstrated knowledge and skills in Microsoft Office applications

Required Credentials:
- N/A

- Experience in community outreach and collaboration
- Established community relationships
- Experience in community-clinic settings


In accordance with new Washington law for healthcare workers, Seattle Children’s requires that all staff be fully vaccinated against COVID-19 on or before October 18, 2021, or before beginning employment for start dates after October 18th.

Our Commitment to Diversity

Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The people who work at Seattle Children's are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels.

Seattle Children's is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.


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