Project Director, ERP Transformation (IT)

Job ID 2021-40464
Area of Interest
Location Name
818 Stewart
FTE/Hours per pay period
1.0 FTE (80 hours per bi-weekly pay periods)
Work Status
Business Applications
Day Shift
Primary Location : City
Primary Location : State/Province

About Us

Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s –- to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE


Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.


In 2020, U.S. News & World Report once again ranked Seattle Children’s among the nation's best children's hospitals – for the 27th year in a row. We received national rankings in all 10 specialty areas evaluated by U.S. News & World Report, and are honored to be the only pediatric medical center in Washington to be ranked.


As a Magnet designated institution, and classified among America’s best large employers by Forbes, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.


As the Project Director, ERP Transformation, you will design, implement, manage, and facilitate all aspects of the ERP Transformation to provide coordination and deployment of strategic planning/visioning, PM Administration, facilitation of project meetings, facilitation of project leadership meetings, and personnel development and management. You’ll monitor and facilitate the integration of the ERP Transformation (tasks, people, budget, issues, risks, change management etc.), work with the Director of Business Management Applications to ensure implementation of Children’s project methodology and standards.


The Project Director, ERP Transformation will provide technical leadership and managerial oversight for functional and development teams, including external consultants. Your job is to understand not only the technical environment, but also the functional requirements for Seattle Children’s. The project entails configuration, integration, customization, extensions, testing, migration, deployment, support, change management and enhancement. The person in this role must factor in the people, process and technology needs of Seattle Children’s while planning and executing the rollout.


The Project Director will partner with various internal stakeholders (e.g., Finance, Supply Chain, Research, HR and IT) and with external partners to ensure on-budget and on-time deployment. From the outset, the Project Director must be cognizant of the long-term impact of early decisions. While leveraging state-of-the-art features of a new platform, we must balance the unique workflows already well-implemented in existing systems that can be easily migrated to the cloud. The goal of this transformation is to empower our team members and optimize internal operations.


An ideal candidate possesses intellectual curiosity, out-of-the-box thinking, strong problem-solving skills, excellent communication skills, and an ability to work and influence across multiple stakeholder groups.

Key Responsibilities:
- Strategic and operational ownership of the ERP Transformation project, planning and rollout
- Creating, maintaining & communicating the roadmap
- Spearheading the application design and architecture process for ERP
- Weighing various approaches in light of performance, stability and business value/impact and determining the best course forward
- Collaborating with internal teams and operational teams
- Performance and appropriate/timely maintenance/upgrades
- Owning the overall initiative, including elements such as data migration design and execution, testing and deployment automation, code migration
- Managing third-party vendor relations pertaining to Enterprise Application Design/Testing/Development
- Driving operational excellence; highly scalable and reliable applications, excellent customer service, and efficient and agile operations measured with industry leading metrics
- Clearly and proactively communicating project progress and issues to stakeholders, especially related to the impact of schedule changes, scope or delivery
- Estimating and reporting on the above activities
- Guiding the teams from a macro-level, while watching for potential issues caused by omissions, assumptions, pitfalls and cross dependencies
- Developing and managing the feedback loop (with business stakeholders)
- Driving platform adoption and building metrics for tracking business impact
- Formulating plans to communicate, train stakeholders, and implement approved changes




Required Education/Experience:
- Bachelors degree in IT or Information Systems, Engineering, Computer Science or a related field, certification or equivalent technical training/work experience
- Five years demonstrated program management leadership experience in the delivery and execution of medium to large system implementation projects using proven methodologies
- Eight years management experience developing and leading teams.
- Direct experience in major systems deployment and operations in a multi-site healthcare environment.

- MBA or relevant advanced degree preferred
- Certification in Product or Change Management is Highly preferred


In accordance with new Washington law for healthcare workers, Seattle Children’s requires that all staff be fully vaccinated against COVID-19 on or before October 18, 2021, or before beginning employment for start dates after October 18th.

Our Commitment to Diversity

Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.


The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels.


Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.


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