Communications Manager, Research Institute

Responsibilities of this position include, but are not limited to, developing marketing and/or communication for internal and/or external audiences and channels, and demonstrating knowledge and understanding of the team’s and department’s activities and priorities. This position provides mentorship and training to teammates and partners with department management on systemwide strategic program planning initiatives that align with the priorities of Seattle Children’s hospital, research institute and foundation. This work involves initiating, developing, coordinating, implementing and/or evaluating marketing and/or communication plans related to these projects and initiatives. Other responsibilities include: providing marketing and/or communications consultation and support to leaders, communications staff, clients and work teams for projects and initiatives that span multiple audiences and vehicles; advanced project management skills are required. In addition, responsibilities may include content development for a variety of channels including newsletters, websites, blogs, presentations, key messages, etc.; assisting with production and distribution of internal and/or external publications/collateral; updating content on Seattle Children’s intranet and/or external website; project management; message development for senior leaders; and communication support during crisis situations. While this role mentors and trains teammates, it does not include direct supervision of team members. Roles in the following teams rotate and help coordinate 24/7 on-call responsibilities with their teammates: Internal communications; Patient and Family Education and Communications; Public Engagement; and Research MarComm. Communication managers who are part of other teams may have infrequent on-call responsibilities, as needed.

The communications manager will initiate, develop, direct, implement and evaluate a variety of marketing and communication efforts in support of Seattle Children’s Research Division goals, initiatives and operations.

Specifically, this role will provide strategic communication guidance and lead the development and execution of an executive communications strategy for the Chief Research Operations Officer (CROO), Chief Scientific Officer (CSO) and other senior executives within the Research Division. This includes, but not limited to:

• Development of a broad range of internal communication materials, presentations, talking points, etc.
• Collaborate with leaders and teams to develop and implement complex communication plans, including selection, review and evaluation of approaches and strategies
• Provide marketing and communications consultation and support to Research Division leaders, scientific and clinical research teams for projects and initiatives that span across multiple channels and audiences

This role will also support communications for a new multi-year initiative focused on administrative transformation and improvement for the Research Institute; manage other internal and external marketing and communication projects, and write and update content on Seattle Children’s intranet.

This position will be a hybrid of onsite and remote work.

Required Education/Experience:
- Bachelor’s degree in in communications, marketing, journalism, public relations or closely related field
- A minimum of seven years experience in a marketing and/or communications role

Required Credentials:
- n/a

Preferred:
- Experience working as a marketing and/or communications professional in a healthcare setting.
- Experience managing complex, multi-faceted communication plans involving multiple stakeholders and audiences.
- Advanced experience with project management at multiple levels of an organization.
- Experience with crisis/reactive communication, including response and support.
- Experience writing for print and online channels (e.g., newsletters; flyers; brochures; websites; blogs; etc.).
- Experience with Associated Press style and adherence to editorial and graphic standards.
- Experience with photography and/or image editing software (e.g., PhotoShop).
- Experience with web content management systems/HTML.
- Experience developing messaging with an equity, diversity and inclusion focus, and an understanding of EDI principles like unconsious/implicit bias, social determinants of health, etc.
- Experience providing marketing and/or communications consultation and support to senior leaders.
- Experience writing for multiple audience types and health literacy levels.
- Experience analyzing and using data to make decisions.

This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.

The union pay ranges can be found on the Seattle Children’s website here: WSNA - UFCW

Seattle Children’s offers annual incentive pay based upon performance that is commensurate with the level of the position.

This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors.

Seattle Children's offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Click here for more information.

Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible.  Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE

As one of the nation's top five pediatric research centers, Seattle Children's Research Institute is dedicated to providing hope, care, and cures to help every child live the healthiest and most fulfilling life possible.

Our investigators are involved in hundreds of projects that cover every phase of research, from studying how diseases work to improving investigational therapies. They have pioneered groundbreaking cystic fibrosis treatments and cutting-edge cancer therapies that help a child's immune system defeat cancer, and made other major contributions to pediatric medicine. 

Researchers work in close collaboration with one another, their colleagues at partner institutions including the University of Washington and Fred Hutch and our healthcare providers at Seattle Children's Hospital, one of U.S. News & World Report’s top children's hospitals. This collaboration is one of our key strengths, allowing our faculty to draw on a variety of disciplines and techniques as they pursue solutions to some of medicine's most complex problems.

We are committed to not only treating disease but to eliminating it. Help us achieve our vision of being a worldwide leader in pediatric research aimed to improve the health and well-being of children. If you are interested in a challenging career aimed at groundbreaking research, Seattle Children's Research Institute is the place for you.